TERMS & CONDITIONS
Please read the following "Terms & Conditions" before ordering:
Payment Policy
1. We only accept SGD$. Payment can be made either via Internet Banking or ATM Transfer.
Cancellation Policy
1. Cancellation of orders can only be made before payment is made. As we place our orders according to our buyer's orders. Therefore, any cancellation/refunds request after we received the payment will not be entertained.
Delivery Policy
1. All items will be sending out through meetup/normal or register postage. Request for registered mail will incur an additional charge of SGD$2.24 per package.
2. Customers have to bear responsible for the possibility of goods loss when choosing normal postage.
Exchange / Refund Policy
1. We always ensure that we send out orders in the best conditions.
2. Exchange & Refund is unavailable once order is in process. Depending on what purchase you made, kindly refer to (A) In-Stock Items or (B) Pre-Order Items below for more details.
3. There might be a slight difference in the colour shown in the pictures due to different computer and different resolution.
Disclaimer
1. We treat all transactions and customers' particulars with the strictest confidentiality.
In-Stock Items Items Availability
1. All items are sold on a first-come-first serve basis. Items will be reserved for a maximum of 2 days after confirmation. If payments are not made within this period, orders will automatically be voided and be available to the next shopper.
Ordering Policy
1. 100% Full Payment has to be made for all In-stock items.
2. Once you have made your order, please allowed 24 hours for us to reply you with your orders thru emailed or sms. Upon receiving of the email or sms, kindly make your payment within the next 24 hours without which your order will be disregarded. If otherwise, please do let us know immediately if there are any difficulties encountered.
3. Once full payment is received, orders will be sent out within the next 1-2 days.
Refund Policy
1. Once goods sold no refund is allowed.Exchange allowed only when the goods you receive is not the items in your orders.
Exchange is usually carried out if
1. Colour of item delivered is not what is ordered.
2. Size of item delivered is not what is ordered.
3. Customers have to bear full responsibility for the postage fee.
4. We seek your understanding that we would not be liable for any lost mails by SingPost. Hence, registered mail is recommended.
Pre-Order Items Ordering Policy
1. Allow at least 2 days to process and reply your emails.
2. Please be prepared to wait for 2-4 weeks after the spree had closed as it's an overseas supplier. We will keep you informed upon any changes.
3. Items will be mail out within 2-3 working days after the arrival.
4. Good sold are non-exchangeable & non-refundable as each item are meticulously checked to ensure good quality.
5. Full refund of your payment will be done if the item is out of stock.
6. Buyer should accept 2-3cm discrepancy in measurements, as well as slight color difference due to different monitor's resolution.
7. No haggling of prices, reserving and trading of items.
8. No cancellation of order/s once payment is received. Otherwise, $5 will be charged for each item.
